Privacy Policy

1. Introduction

PiggyGallery ("we", "us", "our") is committed to protecting the privacy of our users, especially the minor artists on our platform. This policy explains how we collect, use, and protect personal information.

2. Information We Collect

From Parents/Guardians:

• Email address (for account and notifications)
• Child's first name only (used for public profile)
• Tax information at payout time (SSN, legal name, address)

From Buyers:

• Email address
• Name and shipping address
• Payment information (processed by Stripe)

From Partners (Influencers):

• Name and email address
• Social media profile URL and audience size
• Stripe Connect account information for payouts
• Referral statistics and commission earnings

Referral Tracking:

• Referral code used during signup (stored in cookies for 30 days)
• Which partner referred each user
• Share events (platform, timestamp) for analytics

Automatically Collected:

• Device and browser information
• IP address
• Usage data and cookies

3. How We Use Information

• Process orders and coordinate shipping
• Send transactional emails (order confirmations, shipping updates)
• Comply with tax reporting requirements
• Prevent fraud and ensure platform security
• Improve our services
• Track referrals and calculate partner commissions
• Apply discounted fees for referred users
• Analyze sharing patterns to improve virality

4. Privacy Protection Measures

We implement strict privacy controls to protect all users, especially minors:

• Identity Separation: Buyers never see seller names, emails, or addresses. Sellers never see buyer information.
• Minimal Child Data: Only the child's first name is displayed publicly.
• Secure Storage: SSN data is encrypted; only the last 4 digits are stored in plain text.
• Controlled Shipping: Artwork ships through our mail processing partner, preventing direct contact.

5. Information Sharing

We do not sell personal information. We share information only with:

• Payment Processor (Stripe): For secure payment processing and partner payouts via Stripe Connect
• Shipping Carriers: To deliver artwork (buyer address only)
• Tax Authorities: As required by law (1099 reporting)
• Legal Requirements: When required by law or to protect rights

Partner Program Note: Partners can see aggregated referral statistics (number of referred users, total sales, commission earned) but never have access to individual user identities or personal information.

6. Children's Privacy (COPPA)

We comply with the Children's Online Privacy Protection Act (COPPA):

• Parent/guardian consent is required for all child accounts
• We collect minimal information about child artists
• Parents can review and delete their child's information
• We do not condition participation on disclosure of more information than necessary

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations (tax records: 7 years)
• Resolve disputes

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications

To exercise these rights, contact us at privacy@piggygallery.com

9. Security

We use industry-standard security measures including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits
• Access controls and authentication

10. Cookies

We use cookies for the following purposes:

• Essential Cookies: Required for login and basic functionality
• Referral Cookies: Store partner referral codes for 30 days to ensure referred users receive discounted fees and partners receive credit
• Analytics: Track share events and usage patterns to improve our service

You can disable cookies in your browser settings, but this may affect the functionality of the platform, including referral tracking for discounted fees.

11. Changes to This Policy

We may update this policy periodically. We will notify users of significant changes via email or platform notification.

12. Contact Us

For privacy-related questions or concerns, contact us at: privacy@piggygallery.com